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Our beliefs.
At Ruby and Vale Melbourne, we believe in timeless style, effortless comfort, and lasting quality.
Made with love, made to last.
Kind Words From Our Customers
Free tracked Shipping
With Australia Post.
30-day Money Back
100% Refundable.
Easy Returns
Up to 30 days.
Fast Support
Here to help.
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Frequently Asked Questions
Yes! We offer free standard shipping on all Australian orders via Australia Post. You’ll receive a tracking link once your order has been dispatched.
Our delivery time consists of two phases:
• Processing time: 1–3 business days
• Shipping time: 5–9 business days
Once your order has been shipped, you’ll receive an email with a tracking link so you can follow your parcel at any time.
Yes, we accept returns within 30 days of receiving your order. The item must be unused and in its original condition. Once we’ve received and inspected your return, we’ll issue a full refund to your original payment method.
We’re here to help. Reach out to us anytime at info@rubyandvale.com
Our team will be happy to assist you.
